FAQs

 

Are your products suitable for all skin types?

Our skincare products are designed to cater to a variety of skin types. The natural ingredients used in our formulations are generally well-tolerated, but we recommend conducting a patch test prior to full application to ensure compatibility with your skin.

How do you ensure the quality of your ingredients?

We prioritize quality by sourcing all-natural ingredients that are free from harmful chemicals. Each ingredient is carefully selected for its beneficial properties, ensuring that our products not only enhance beauty but also promote skin health.

What is your shipping policy?

(PRE-ORDER PRODUCTS WILL HAVE SHIPPING DATES REFLECTED ON THE PRODUCT PAGE).

All products are typically shipped within 2 business days. If a product will take longer to ship, it will be reflected in the product description. Local delivery is also available, typically within two business days of ordering.

Can I return or exchange a product?

Due to the nature of our skincare products, we do not accept returns or exchanges. However, if you encounter any issues with your order, please contact us directly for assistance.

How can I contact customer service?

You can reach our customer service team via email at Info@AdriannaFountaine.com for any questions, comments, or concerns regarding your order or our products.

Do you offer any discounts or promotions?

We occasionally offer promotions and discounts. To stay updated, we recommend subscribing to our newsletter or following us on social media for the latest information on special offers.